PROFILE
Located in world-class destinations around the globe, Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. With more than 60 hotels, Fairmont is known as much for its warm, engaging service and culturally rich experiences, as its classic hotels that imbue a sense of heritage, sophistication and social importance and are often considered destinations in their own right. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. Fairmont is owned by FRHI Holdings Limited, a leading global hotel company with over 100 hotels under the Fairmont, Raffles, and Swissôtel brands. The company also manages Fairmont and Raffles branded estates and luxury private residence club properties. For more information or reservations, please call 1-800-441-1414 or visit www.fairmont.com.

ENVIRONMENTAL PIONEER
Fairmont Hotels & Resorts is a leader in sustainable tourism and was the first major hotel chain in North America to embrace environmental stewardship in its daily operations through the implementation of its own Green Partnership Program. The program focuses on sustainability, mainly improvements in the areas of waste management, energy and water conservation, as well as a strong element of community outreach through local groups and partnerships. Initiatives include recycling and organic waste diversion in the hotel’s kitchens, retrofitting energy efficient lighting, creating rooftop herb gardens at properties, purchasing green power, and redistributing gently used goods and food to those in need. National Geographic Traveler referred to it as “the most comprehensive environmental program in the North American hotel industry". Fairmont has become the first luxury hotel group to address climate change by pledging to significantly reduce its greenhouse gas emissions, working alongside the World Wildlife Fund (WWF) and its Climate Savers program.

WILLOW STREAM THE SPAS AT FAIRMONT
Launched in 2001, Willow Stream Spas is the award-winning signature spa brand of Fairmont Hotels & Resorts. Located in some of the most beautiful places in the world, each of the Willow Stream Spas draw on the nature, essence and energy of its surroundings – from the desert, the mountains, the sea or the pulse of a cityscape – and all offer Fairmont’s unique brand of luxury and outstanding service. Coupled with authentic spa experiences and a place to escape for both solitude and socializing, Willow Stream Spas simply make you feel fantastic. From the sun washed stone mountains in Scottsdale, Arizona to the vibrant city of Shanghai, Willow Stream Spas inspire living with abundant energy. For more information and all Willow Stream Spa locations, please call 1-800-441-1414 or visit www.willowstream.com.                                                                                             

GOLF & SKI
Created by renowned designers like Stanley Thompson, Thomas McBroom, Robert Trent Jones Sr. and Jr., Fairmont’s visually stunning and technically challenging golf courses are consistently top-ranked. Golf Magazine awarded Fairmont with more gold and silver medals than any other hotel company in its 2010 Premier Resorts ranking.  The Fairmont Banff Springs, The Fairmont Jasper Park Lodge, The Fairmont Orchid in Hawaii, The Fairmont Chateau Whistler, Fairmont Mayakoba, Fairmont Scottsdale, The Fairmont Sonoma Mission Inn & Spa and Fairmont Turnberry Isle were all recognized for their outstanding courses. In 2009, Golf Digest named Fairmont St Andrews in Scotland and three Canadian properties - The Fairmont Chateau Whistler, The Fairmont Banff Springs and The Fairmont Jasper Park Lodge  - in their list of the World’s Best Golf Hotels. For more information on Fairmont golf resorts, visit www.fairmontgolf.com. Fairmont’s mountain properties have long been a ‘cool’ spot to hit the slopes. Condé Nast Traveler named half a dozen Fairmont properties made the list of best ski hotels in North America this year, including The Fairmont Chateau Whistler, Fairmont Le Manoir Richelieu, Fairmont Tremblant and Fairmont’s three Canadian Rocky Mountain resorts. In Eastern Canada, Fairmont Tremblant is a popular choice for those who love great skiing and the charming French atmosphere of this mountain village. All of Fairmont’s Quebec properties are an easy drive from classic slopes like Mont Ste. Anne, Stoneham and Le Massif. On the Western front the Fairmont Chateau Lake Louise and Fairmont Banff Springs are cradled by three of the Rockies’ most popular ski resorts and some of the finest powder skiing on the planet. Celebrity-favored Fairmont Chateau Whistler offers ski-in/ski-out access to world famous Whistler Blackcomb, two adjoining mountains with over 200 runs offering terrain for every level of winter enthusiast, which proudly welcomed guests from near and far for the 2010 winter Olympics.

Fairmont President's Club
Fairmont Hotels & Resorts’ guest recognition program, Fairmont President's Club, provides frequent guests with special benefits and privileges designed to reflect individual travel preferences and offer an enhanced level of service. Personalized travel profiles afford members customized stay experiences while in-hotel benefits include complimentary high-speed and wireless Internet, Fairmont Fit athletic gear, use of TaylorMade golf clubs, a members-only reservations line, expedited check-in and checkout, and access to exclusive vacation offerings. Enrollment is free and guests can join at any Fairmont location worldwide, online at www.fairmont.com/fpc or by contacting Fairmont’s global reservation center at 1-800-441-1414.

Fairmont Gold
Fairmont Gold is the brand’s exclusive lifestyle offering, designed to meet the needs of the most discerning corporate or leisure guests, with the highest levels of personalized service. Exclusive features include a dedicated, private floor with discreet and attentive concierge service and private check-in and check-out area; a private lounge with honour bar and cocktail hour canapés; complimentary deluxe continental breakfast; complimentary high-speed internet and wireless access in the guestroom; and access to executive boardroom facilities.

Immobilien
Meeting the growing demand for high-end vacation residences, Fairmont’s real estate ventures continue to grow, with mixed-use projects, vacation ownership products under the Fairmont Heritage Place brand and whole-ownership Fairmont Residences all under development. In destinations as varied as Colorado, San Francisco, Acapulco, Dubai, South Africa and Vancouver, vacation ownership properties and residences are usually part of a community or a segregated section of a hotel and are located in prime city addresses or in resort areas with a nearby beach, ski hill or golf course. They are not only a luxurious “home away from home”; they also provide an attractive option for investment purposes.

FAIRMONT STORES
Located in eight destinations, Fairmont Stores are a unique retail experience, offering luxury goods and authentic, local products. With items ranging from fine leather and exquisite jewelry to golf accessories and commemorative pieces that celebrate the brand’s heritage, Fairmont Stores are the perfect stop for a thoughtful gift or a souvenir to mark your stay. Fairmont Stores also offer pampering items from Willow Stream Spas and from Miller Harris, Fairmont’s in-room amenity line, as well as Tea at Fairmont products, a line of specialty black, green and herbal teas specially created for Fairmont Hotels & Resorts by the Metropolitan Tea Company Ltd. and served in all dining outlets.  Items are also available online at www.fairmontstore.com.